One platform for live chat, AI replies, knowledge base and email. Resolve more conversations, in less time — without hiring more agents.
AI Live Chat
Product Tours
Email
AutomationInbox
11Marcus Rivera
Loved my order — thank you so much!
Emma Chen
Where can I track my parcel? Order #4821
Daniel Kovács
Question about your refund policy please
Sara Patel
·onlineLive Chat · 🇩🇪 Munich, DE · Mac · Chrome
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Hi there 👋
Ask anything — Vex AI learns from your docs.
Powered by Yaplet
Every channel, one inbox
Watch every customer message flow into one calm, organized inbox. No more switching tabs, lost messages or copy-pasting between tools.
See it in action
Set up in under 5 minutes.
Built for
Every team has a different stack and a different customer. Yaplet adapts — without the awkward configuration weekend.
All-in-one platform
Yaplet replaces five separate tools with one calm platform — built for teams who want to support, engage and sell, without juggling logins.
An AI agent that thinks like your best support rep. Resolves three of every four conversations on its own — in your tone, in 100+ languages.
75%
Resolved by AI
100+
Languages
38s
Avg response
Beautiful chat widget that drops onto any site. Real humans take over only when it matters.
Self-service help center your customers — and your AI — can search 24/7.
Drag-and-drop email builder, automation flows, real-time analytics.
Your weekly product digest 🎉
12,400 opens · 2 hours ago
Trigger banners, in-app messages and emails based on what users actually do.
When user views pricing 2× in 24h
Show 20% off — ends today!
Build branded automation flows without code. Trigger on any event.
Onboard new users with interactive walkthroughs.
Try this feature →
1 / 5
Capture leads, feedback, NPS — anywhere on your site.
One-click reports with screenshot, console logs and replay.
Collect feedback, vote on features, ship what users want.
Planned
Building
Shipped
Plan team schedules, track availability, route to whoever's online.
Recruit partners, track referrals, automate commission payouts.
30%
recurring
Works with your stack
Yaplet sits inside the tools your team and customers already live in — no rip-and-replace, no "learning a new system" weekends.
Shopify
WooCommerce
WordPress
Stripe
Messenger
Telegram
Webhooks
What customers say
Real feedback from support teams using Yaplet every day to handle customer conversations.
Pricing made simple
No surprise bills. No per-seat traps. Pick the plan that fits today and switch anytime.
Perfect for trying Yaplet, side projects, and small sites.
$0 / month
No credit card. No time limit.
Create free account
For teams ready to scale support without hiring more agents.
$99 / month
14 days free. Cancel anytime.
Start 14-day trial
Need a deeper breakdown? See full pricing comparison
FAQ
Everything you wanted to ask before signing up. Still curious? We're one click away.
Need a real person?
Average reply: 3 minutes.
Yaplet bundles live chat, AI agent, knowledge base, newsletter, surveys, tours, and bug reporting into one product — at a fraction of the price. Most competitors charge per-seat and per-feature. We give you the whole stack on the free plan.
Yes. No credit card, no time limit, no "trial expires soon" emails. The free plan covers small teams indefinitely. You only upgrade when you need unlimited AI conversations or want to remove our branding.
About 5 minutes. Paste one line of code anywhere on your site — works on every platform — or use our WordPress or WooCommerce plugin for one-click install. Then point Yaplet at your help docs and you're live. No engineers needed.
Yes. Vex AI reads your website, help docs, FAQs, and PDFs — and answers in your tone. It also asks for clarification when unsure rather than making things up. You can review every conversation and correct the AI in one click.
The dashboard ships in English and Hungarian today. The AI replies in 100+ languages out of the box — automatically detecting whatever your customer writes in.
Your data lives in EU data centers. We're GDPR-compliant, SOC 2-aligned, and offer a Data Processing Agreement (DPA) on request. We never train shared AI models on your customer conversations.
Yes — but it's a hands-on, human-assisted process, not an automated import. If you're switching from Intercom, Zendesk, Crisp, Tidio or anywhere else, our team helps you set up Yaplet, transfer your help docs and shape the AI's tone — all for free. Most teams are fully migrated within a day.
Anywhere. Yaplet is a single line of JavaScript that works on every CMS, framework or static site. We also ship one-click plugins for WordPress and WooCommerce. On the customer side, Yaplet receives messages from your website live chat, email, WhatsApp, Messenger and Instagram — all in one inbox.
Yes. One click in your dashboard, no phone calls, no "are you sure" loops. You keep access until the end of your billing cycle.
